PORTFOLIO OF RECENT WORK
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With 20 years of experience as a professional writer in the corporate and nonprofit world, my projects consistently translate technical processes into compelling and persuasive help topics, website content, landing pages, blog posts, videos, and more.
Videos are an effective medium for teaching customers about new features and concepts while showing them first-hand how to perform tasks and understand workflows. Professionally written audio scripts are integral parts of the video experience, since they drive the flow and moments on the screen. See my work >>
Businesses now rely on self-paced eLearning instruction to allow employees and customers to increase their knowledge and update their skills at a convenient time. I am trained in instructional design, which means that the eLearning modules I create are written, sequenced, illustrated, and organized in ways that are optimal for adult learners' comprehension and success. See my work >>
Documentation is a critical component of any software product because it helps administrators, developers, and other employees understand how to efficiently and successfully use the products that have been purchased for their work. I have produced technical documentation for many products and product suites for large companies, such as IBM, and medium-sized software companies, such as CO-OP Financial Services, Ultimate Software, and Cherwell Software. See my work >>
Businesses and nonprofit organizations of all sizes need an online presence to establish themselves as professional and legitimate. I work with you to understand your audience, your unique value to that audience, and the measurable goals you have for your online presence. As a professional writer, I write copy that makes the messages you want to convey compelling and clear. And by employing best practices for SEO (Search Engine Optimization) and crafting content that drives conversions, I'll deliver copy that serves to increase profitability and brand recognition. See my work >>
Adding a blog to your website is one of the most effective ways to increase your organization's chances of being found in an online search. I do the research to understand your customers and their problems and then write engaging blog posts that position you as the go-to source of reliable, accurate information—and your product or service as their next logical purchase. See my work >>
My clients can tell you more
I am proud of my work, and my clients and co-workers over the years have always been 100% satisfied with my writing and project management/communication skills.
Anna remains one of the best teammates I've had the honor of working with. Her industry knowledge, superior writing talent, and kind and helpful nature make her a rare find and one to treasure. I attribute much of my insights about technical writing to her coaching. Thank you, Anna! - Catherine A., Instructional Designer at Retail Business Solutions